The first 12 to 24 hours after a death can feel overwhelming. Many people are unsure what to do or who to contact. At NJ Todd Funeral Directors, we are here to guide and support you, at a pace that feels right for you and your family.
If someone has died at home or in the community
If the death was unexpected, call an ambulance. Paramedics will attend and if required, confirm the death.
If the person was receiving palliative care or their passing was expected, your doctor or nursing service will advise you on the next steps.
If you are unsure who to contact, you are welcome to call us at any time and we can help guide you.
Beginning funeral arrangements
Funeral arrangements can begin when it best suits you and your family. There is no requirement to wait for paperwork before speaking with us or beginning discussions.
At the initial meeting, your funeral director will listen to what is important to you, explain the options available, and complete the initial documentation required to support the process.
Medical certification and registration
A doctor is required to complete a Medical Certificate Cause of Death (MCCD). This document confirms the cause of death and determines whether the death is considered coronial or non-coronial.
The MCCD is required before burial or cremation can take place and before the death can be registered with Registry of Births, Deaths and Marriages.
Using the information from the MCCD and the Notification of Death (completed with your funeral director), we will lodge the necessary details with the Registry of Births, Deaths and Marriages on your behalf.
Once registration is complete, the official Death Certificate is issued by Registry of Births, Deaths and Marriages and sent to the nominated informant, next of kin or executor. This certificate is commonly required for legal and administrative matters.
When the Coroner is involved
In some circumstances, a death must be referred to the Coroner. If this applies, your funeral director will explain the process clearly and support you throughout, ensuring you understand what to expect at each stage.
